Designing Experiences People Love

Last summer I was honored to speak at Valio Conference along with Cameron Koczon, Jeff Sheldon, Kyle Neath, Krysten Heide and others.  During my talk I share about my journey from running an agency taking on client work and shifting to products with Style Hatch and Tumblr themes, the design elements outside of colors and fonts that really matter, and customer service.  You can find the slides up on Speaker Deck.

Also, find the audio from my talk on Traction on the Circles Conference website.