The Cost of Neutral

“If you go to work and do what you’re told, you’re not being negative, certainly, but the lack of initiative you demonstrate (which, alas, you were trained not to demonstrate) costs us all, because you’re using a slot that could have been filled by someone who would have added more value. […]

Not adding value is the same as taking it away.”

— Seth Godin

I could not agree more with this post by Seth Godin. Having people on your team operate at neutral is often more costly than having someone negative on the team. At least with someone underperforming or negative it’s clear when you need to part ways, but the neutral team members tend to stay around longer than they should.