Jonathan Moore

Cognitive fluency is simply a measure of how easy it is to think about something, and it turns out that people prefer things that are easy to think about to those that are hard. […] Fluency is implicated in decisions about everything from the products we buy to the people we find attractive to the candidates we vote for - in short, in any situation where we weigh information

Cognitive Fluency—Easy = True

Although some of the results of cognitive fluency studies are somewhat as predicted, the studies have also produced interesting findings around the disfluency of a product, message, concept or design. Often by creating an element of disfluency in marketing a product, potential customers are more likely to view the product as less familiar (a positive in many instances) and far more innovative.

Read the full article discussing the research findings of cognitive fluency (and disfluency)—Easy = True | The Boston Globe.

Rather than spending another misguided year trying to “engineer” viral campaigns that will propagate themselves, regardless of consumer intentions, it’s time to refocus our marketing efforts to align with the way that people actually behave.

Ivan Askwith (@ivanovitch), Big Spaceship

Brands must understand that people have their own personal brands and are not willing to associate with anything lame.

Ajaz Ahmed, co-founder and chairman of AKQA

You’ll see fewer brands creating a site for one campaign and then throwing it away. Certainly we won’t do that at Unilever any more.

Cheryl Calverley, Unilever UK’s senior global manager for Axe Skin

Decline of the Campaign Sites

Both Coke-Cola and Unilever reveled that they are moving away from the concept of creating one-off campaign sites for every new product and initiative. This will be a drastic shift from the current site throw away model. Many interactive studios will resist and fight this change, but I honestly see this as an opportunity for innovation, producing some really exiting campaigns. 2010 will prove to be interesting.

The Science of Menu Design

William Poundstone, author of Priceless: The Myth of Fair Value (and How to Take Advantage of It) explains the techniques and tricks that restaurant menu designers use to draw people to the dishes with higher profit margins (stars) and downplay the popular but unprofitable items (plowhorses).

1. The Upper Right-Hand Corner
That’s the prime spot where diners’ eyes automatically go first. Balthazar uses it to highlight a tasteful, expensive pile of seafood. Generally, pictures of food are powerful motivators but also menu taboos—mostly because they’re used extensively in lowbrow chains like Chili’s and Applebee’s. This illustration “is as far as a restaurant of this caliber can go, and it’s used to draw attention to two of the most expensive orders,” Poundstone says.

Read the full article as he points out the remaining design & marketing techniques of menu design.

via Signal vs. Noise

This is a great idea. ExpenseASteak.com is site for the steakhouse Maloney & Porcelli that spits out fake receipts in the exact amount of your bill for things like taxis and gluesticks. [Via AdAge & heyitsnoah]

Stop marketing and be more engaged in the consumer conversation.

“Rather than suffer through a slow economy, creative professionals should seize the opportunity to market themselves! A recession just slows everything down. Clients act more slowly, fewer projects enter the pipeline, and we are left with a little extra time. Rather than fill this time with insecurity, we should use it to differentiate ourselves and build our own personal brands as more actionable, affordable, and innovative. Here are a few tips to consider in these uncomfortable yet opportune times…” Continue reading at Behance Magazine

Demonization

The closer you get to someone, something, some brand, some organization… the harder it is to demonize it, objectify it or hate it.

So, if you want to not be hated, open up. Let people in. Engage. Interact.

Seth’s Blog: Demonization

This is How Social Media Really Works

Maybe instead of getting your company on twitter, paying marketers to mention you are on twitter, and paying people to blog about your company, forget all that and just make awesome stuff that gets people excited about your products, hire people that represent the company well, and when your stuff is so awesome that friends share it with other friends, you may not even need “social media marketing” after all.

Tag Results: marketing

Cognitive Fluency—Easy = True

Decline of the Campaign Sites

The Science of Menu Design

Demonization

This is How Social Media Really Works

Jonathan Moore

Interactive Creative Director

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